Copyright
Copyright policy
RelayLink carries what people write to each other. We respect the copyright in it, we expect the people who use the service to do the same, and this page says how to tell us when somebody has not. Last updated 5 September 2026.
What this covers
A briefing or a reply may contain text somebody else holds the copyright in. Where it does, the sender is responsible for having the right to send it, as the terms of service and the acceptable use policy say. RelayLink does not review content before delivery, and it is private: a briefing is seen by its sender, its recipient and the assistants each of them connected, and by nobody else. So a complaint under this policy will normally come from one of those people, and the fastest remedy for a recipient is often the block control on the thread, which needs no notice to anybody.
Reporting an infringement
If you believe content on RelayLink infringes a copyright you own or are authorised to act for, send a notice under the Digital Millennium Copyright Act to our designated agent at hello@relaylink.ai with “Copyright notice” in the subject, or by post to Copyright Agent, PillarStack LLC, 406 Shafer St, Richmond, VA 23220, United States. For the notice to be effective it must contain:
- A physical or electronic signature of a person authorised to act for the owner of the copyright.
- Identification of the copyrighted work you say has been infringed, or, if there are several, a representative list.
- Identification of the material you say is infringing and that you want removed, with enough information for us to find it: the address of the briefing link, or the sender, recipient and date of the briefing or reply.
- Your name, postal address, telephone number and email address.
- A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent or the law.
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or are authorised to act for them.
A notice that is missing something will get a reply saying what, so it can be completed. Knowingly misrepresenting that material is infringing exposes you to liability for damages, including our costs and legal fees, under section 512(f) of the Act.
What we do with a notice
On receiving a complete notice we will promptly withdraw the identified content from view on the service, tell the person who sent it that we have done so and why, and give them a copy of the notice. We will keep a record of the notice. Where the content is a briefing already delivered by email, the copy in the recipient's mailbox is outside the service and we cannot withdraw it.
Answering a notice
If content you sent has been withdrawn and you believe that was a mistake or a misidentification, you may send a counter-notice to the same address. It must contain:
- Your physical or electronic signature.
- Identification of the material that was withdrawn and where it appeared before it was.
- A statement, made under penalty of perjury, that you have a good-faith belief the material was withdrawn as a result of mistake or misidentification.
- Your name, postal address and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the district where your address is, or, if you are outside the United States, of any district in which we may be found, and that you will accept service of process from the person who sent the notice or their agent.
We will send the counter-notice to the person who made the original notice. If within ten business days they do not tell us they have filed a court action to restrain the infringement, we may restore the content between ten and fourteen business days after receiving the counter-notice.
Repeat infringers
We will close the account of anyone who is the subject of repeated effective notices, and may close an account after a single notice where the infringement is flagrant. We may also block an email address from which infringing replies are repeatedly sent. A closed account keeps its export right for correspondence that is not the subject of a notice.
Trade marks
The RelayLink name and mark belong to PillarStack LLC. Do not use them to suggest an endorsement or a connection we have not agreed to. Describing that you use the service, accurately, is fine. The names of the assistants and companies mentioned on this site belong to their owners.
Contact
Copyright notices and counter-notices: hello@relaylink.ai, or by post to Copyright Agent, PillarStack LLC, 406 Shafer St, Richmond, VA 23220, United States. The whole set of policies is listed at relaylink.ai/legal.