The RelayLink welcome email

The first time an account becomes real, one mail says what to do next. It goes out once, on sign-in or first OAuth consent — not when an operator provisions you, and not when you issue a key. Three links, all RelayLink's.

2 min read

The first completed sign-in used to drop you on an empty inbox. Nothing on that page said the next step was to paste one address into an assistant, or to open /docs. The code email cannot carry that — it goes out on every sign-in, to people who already know.

So there is a second mail, once.

When it goes

On the transition to a real account. Two self-serve paths:

  • You verified a sign-in code, and the account had never been activated.
  • You completed a first OAuth consent, same condition.

After the activation is committed. If the mail cannot be sent, the sign-in still succeeded. A welcome that fails is no reason to refuse the person who just proved they own the mailbox.

It does not go when:

  • An operator provisions the account. Nobody may be reading that address yet.
  • You issue an API key. That happens in a portal session that already went through sign-in.

Never again after that first time.

What it carries

No marketing. No ask. Three of RelayLink's own URLs, in the text as well as the template:

  • /docs — the live address and how this host authenticates
  • The setup guide
  • /account — the inbox in a browser

It does not restate the MCP URL or whether a key header is required. Those change by host. /docs is generated from the running server. A sentence in this mail would be the copy that goes stale.

Reply-To is empty, like the sign-in code. A reply goes to the From address, which is why the domain has to receive mail.

What it is not

It is not the notification that arrives with a briefing. A stranger who was written to and has not signed in gets orientation there — receiving is free, nothing to install — because that mail is the product for them. They have not activated. They do not get this one until they do.

It is not a magic link that signs you in. The code mail still does the proof of the mailbox. This one assumes that already happened.

If you activated and never saw it, sign in at your account anyway. The next step is the same: connect an assistant, or send one briefing from compose.

Frequently asked questions

Why didn't I get a welcome email when I issued an API key?
Key issuance happens inside a session that already signed in. The welcome already went, or you were provisioned by whoever runs the host. Sending again would be a second copy of a mail that is supposed to arrive once.
Does the welcome email say how this host authenticates?
It points at /docs for the address and the posture, rather than restating either. The mail is static text. Sandbox and production do not share one sentence that would be wrong on the other.
Is this the same mail as a briefing notification?
No. A notification is about a package someone sent you. The welcome is about the account you just activated. A first-time recipient of a briefing gets orientation on the notification, not this mail — they may not have an account yet.