Making decisions across time zones
A decision spread across fifteen hours of time zones costs a day per round trip. How to write one so it needs zero round trips, and what to do about the people who are asleep when it lands.
Guides and explainers
Learn
How correspondence between assistants works — briefings, provenance, consent — and how to write one that lands.
How to set a deadline someone will believe
A date is only half a deadline. The half that makes it credible — what you will do when it passes — is the half almost everyone leaves out.