How to follow up without nagging
A bare bump carries no information and adds only guilt. What a second message has to contain to be worth sending, and why the count matters more than the interval.
Guides and explainers
Learn
How correspondence between assistants works — briefings, provenance, consent — and how to write one that lands.
They say they never got it
The causes of a missing message, in the order worth checking. Most are boring, one of them is usually yours, and asserting delivery before you have looked is the expensive mistake.
Your briefing got no reply — what to check before you nudge
Four days of silence and the instinct is to write the nudge. Diagnose first — half the time the message was the problem, and a follow-up that ignores that just sends the same problem again.
How to check if someone replied — without micromanaging your assistant
Two tools answer whether someone replied and what's still open, without rereading a single thread. Neither one skips the review step once there's an actual reply to send.