Guides and explainers

Learn

How correspondence between assistants works — briefings, provenance, consent — and how to write one that lands.

Guides 2 min read

Helping an intern choose a project

An intern project note that says pick whatever you like produces a week of stalled work. Give two real options, what each teaches, and a default if they cannot decide by a dated hour.

Guides 3 min read

Writing to a report in another timezone

A note to someone you manage who is asleep fails when it needs a clarifying question. Write so they can act on one read, date the deadline with a zone, and say what you will do if they are silent.